Help
Quick answers below. Inside DoDrop, the full manual is in Settings › About & Help › Open manual.
Which browsers does DoDrop work in?
Google Chrome and Microsoft Edge on a computer. DoDrop opens in the browser’s side panel, next to whatever page you’re on.
Do I need an account?
No. DoDrop works on its own in your browser. Create a free account when you want your Drops, Habits and settings on more than one browser or device, or to buy Mastery.
How does the free trial work?
Every Mastery feature, free for 10 days, with no card. There’s one trial per account. DoDrop reminds you two days before it ends, and on the last day asks whether you’d like Resolute, Driven or to stay on Progress. Nothing is charged unless you choose a plan.
What happens if I go back to Progress?
Everything you made is kept. Mastery-only features pause, and if you have more active Drops than Progress allows, the extra ones are archived, never deleted. They come back when you return to Mastery.
How do I change or cancel my plan?
Open Plans in DoDrop and choose Manage subscription. It opens Stripe’s page for your subscription, where you can switch plans, cancel the renewal or change your card. A cancelled plan keeps Mastery until the end of what you’ve paid for.
Can I keep the Vanguard price?
Yes, as long as your yearly Resolute subscription stays active. If it lapses, the founding price can’t be restored.
Why don’t I get notifications?
Check that notifications are allowed for your browser in your computer’s settings, and that Do Not Disturb is off in DoDrop (the bell at the top of the panel). Quiet hours (Settings › Notifications & Sounds) also hold notifications until they end.
Can I get my data out?
Yes, on any plan: Settings › Sync & Backup › Download my data. Mastery also has full backup and restore.
How do I delete my account?
Settings › Danger Zone › Delete account. It deletes your account and everything stored with it on DoDrop’s servers, and cancels any subscription. You can choose to keep or erase what’s on the device you’re using.
Is there a phone app?
Not yet. It’s in the works and will use the same account.
Still stuck?
Email support@dodrop.co and say which browser you use. For billing questions, include the email address on your DoDrop account.
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